Consult with a translator for official business. This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, is for general information only. Weekdays, 8AM to 5PM Debit card questions Assistance with activation, replacement, lost, or stolen cardĬustomer support available weekdays, 8AM to 5PM Online Weekdays, 8AM to 5PM Automated customer support 80 Other languages may be supported by request. Single or married/RDP filing separately CA AGI reported on your 2020 tax returnĬustomer support is available in English, Spanish, Mandarin, Hindi, Vietnamese, Korean, and Punjabi. Head of household or qualifying widow(er) CA AGI reported on your 2020 tax return Married/RDP filing jointly CA AGI reported on your 2020 tax return Refer to the tables below to determine your payment amount. ↵ Return to place in article What you may receive Allow up to 2 weeks from the issue date to receive your debit card by mail. Non-GSS recipients (last name beginning with L – Z)ĭirect deposit recipients who have changed their banking information since filing their 2020 tax returnĭebit card recipients whose address has changed since filing their 2020 tax return Non-GSS recipients (last name beginning with A – K) GSS I or II check recipients (last name beginning with W – Z) GSS I or II check recipients (last name beginning with N – V) GSS I or II check recipients (last name beginning with F – M) GSS I or II check recipients (last name beginning with A – E) Refer to the tables below for the latest updates on payment schedules. If you believe you are eligible to receive a payment and have not received it by February 14, 2023, call the customer support number listed in the Contact information section. The majority of MCTR payments have been issued however, some payments require additional review and may be issued later than the payment date listed. Received an advance payment from your tax service provider, or paid your tax preparer fees using your tax refund.Received your 2020 tax refund by direct deposit, but have since changed your banking institution or bank account number.Received your tax refund by check regardless of filing method.Received your Golden State Stimulus (GSS) payment by check.You will receive your payment by mail in the form of a debit card if you: MCTR debit card payments will be mailed to the remaining eligible taxpayers. Generally, direct deposit payments will be made to eligible taxpayers who e-filed their 2020 CA tax return and received their CA tax refund by direct deposit. ↵ Return to place in article How you'll receive your paymentĬalifornians will receive their MCTR payment by direct deposit or debit card. However, if you applied for an Individual Taxpayer Identification Number (ITIN) but did not receive it by October 15, 2021, you must have filed your complete 2020 tax return on or before February 15, 2022. To receive your payment, you must have filed a complete 2020 tax return by October 15, 2021. Are a California resident on the date the payment is issued.Were a California resident for six months or more of the 2020 tax year.Were not eligible to be claimed as a dependent in the 2020 tax year.Meet the California adjusted gross income (CA AGI) limits described in the What you may receive section.Note the return address of the envelope is Omaha, NE.ĭebit card recipients that have not activated their payment card will receive a reminder letter that includes instructions on activating their debit card. Visit our Help with the Middle Class Tax Refund page for instructions to update your address with us. If you have not received your debit card and believe you are eligible, make sure your address is up to date with FTB. Visit the Money Network FAQ page for details on making purchases, withdrawals, and transfers with your debit card payment. Refer to the How you'll receive your payment section for information on how debit cards will be distributed.įTB has partnered with Money Network to provide payments distributed by debit card. Some taxpayers will receive their payment on a debit card. Visit our Help with the Middle Class Tax Refund page for instructions to update your address. If you have not received your debit card and believe that you are eligible, make sure that your address is up to date with FTB. Estimate my payment amount Didn't receive your debit card?
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